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by John_Deutzman from New York City

Last Post 1 day, 3 hours Ago


 If somebody contacted me with the following story,  I would think they are making it up but the following happened to me over the holidays.  If I had a camera, I'd have an Emmy.  You have to trust me the following occurred.  The name of the major New York hospital involved will be left out because part of me still believes I was being punk'd
    
      My friend was having two of the classic signs of a heart attack... chest pains and chest tightness.  We entered the emergency room and found three nurses behind the glass chatting away with each other completely ignoring the fact that two people were standing outside the glass, one of them having chest pains and chest tightness.
 
     After two minutes of being ignored, I knocked politely on the glass.  You would have thought I set off a bomb.  The nurses turned around upset with the fact that I interrupted their gabfest with something as trivial as a friend with a possible heart attack.  Nastily they told us to fill out a slip of paper and have a seat...I said "but he's having chest...  (nurse interrupts)  "Fill out the paper and have a seat. "  We filed out the paper and were ignored again. after another two minutes I knocked on the glass again.  This time the nurses were violent....their attitude was "how dare you tap on our sacred glass!"
 
     Twenty minutes later (keep in mind if your heart stops you have about three minutes then you are put into a refrigerator in the basement of the hospital) twenty minutes later it was time to fill out insurance forms.  The insurance lady then disappeared with all the papers.  It's now 45 minutes since we arrived.  She comes back and says she's never heard of his insurance company (It's one of the largest in the country)  I told the insurance lady that my friend  was having the classic signs of a heart attack  and she said "Oh he'll be seen soon".
 
    Finally he was let into the emergency area.  I was told that I was a marked man for banging on the glass and was asked to leave.  Long story short,  two hours after his arrival my friend finally saw a doctor.  Thank god it wasn't a heart attack.  It was some kind of bronchial thing.
I'm absolutely convinced that if was a real heart attack he would have died on the emergency room waiting area floor and the nurses would have continued their sewing circle.
 
    It was by far the most disgraceful lack of care and compassion I've ever witnessed.  I would not have even written this scene into a movie script because it was too unbelievable...Unless it was a comedy.
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jmax123 read my blog view my photos
Jan 9, 2008 | 3:50 PM

OMG!

My friend's father-in-law had this same situation, at St. Joseph's hospital in Paterson; except he really did die of a heart attack!
Having all of the signs of a heart attack, they made him wait in the waiting room, and after begging to be seen for over an hour, he told them he was leaving to find another hospital. The staff asked him to sign himself out, so he did.
Right after he left the hospital he dropped dead on the spot!
When the family went to an attorney to sue the hospital, the attorney told them "If he didn't sign himself out, you would have a huge case, but because he signed himself out, you have no case"! Can you believe that?

I have another friend who went to the same hospital gushing blood all over the waiting room, having a miscarriage, and they told her to take a seat. She waited 15 minutes and was losing blood very rapidly, so she forced her way through the ER doors, and sat on a hospital bed, and refused to leave. They had no choice but to help her.

I'm glad you brought attention to this problem, because the local newspapers would not write about the unnecessary death that happened to my friend's father-in-law. St Joseph's Hospital was one of their biggest paying advertisers, and they couldn't risk losing their sponsors.

Jane

John_Deutzman read my blog
Jan 9, 2008 | 4:35 PM

jane,

wow..it's unreal !!! hard to do a tv story on this due to patient confidentiality and tresspassing issues. i just can't believe it goes on !

john

cityslicker2801 read my blog view my photos
Jan 11, 2008 | 5:47 PM

I would have seriously made a complaint to the hospitals administration. I took my 6 yr old into Albert Einstein here in the BX for chest pains and she was seen in less than a minute.. Turns out it was an allergic reaction to some meds, but even the next day at home I had a call from the emergency doc who took care of her, he asked if she was ok, and gave me a # to call in case of anything! I was so surprised and felt so good about how we were treated that I wrote a very nice letter to the hospital, thanking them for the great staff they had.

I have had really bad experiences with other hospitals here in my boro..I can relate BIG time.

cityslicker2801 read my blog view my photos
Jan 11, 2008 | 5:47 PM

I would have seriously made a complaint to the hospitals administration. I took my 6 yr old into Albert Einstein here in the BX for chest pains and she was seen in less than a minute.. Turns out it was an allergic reaction to some meds, but even the next day at home I had a call from the emergency doc who took care of her, he asked if she was ok, and gave me a # to call in case of anything! I was so surprised and felt so good about how we were treated that I wrote a very nice letter to the hospital, thanking them for the great staff they had.

I have had really bad experiences with other hospitals here in my boro..I can relate BIG time.

ANGELRUBY read my blog view my photos
Jan 14, 2008 | 10:34 PM

A friend of mine who also worked in a police dept. was going under for an operation and kept repeating, Don't kill me, Don't kill me. We both heard horror hospital stories for many years - found them more scary than Stephen King.
My niece brought her son to a NYC hospital. He was shot in the eye with a b-b. She had 60 thousand in cash with her but they refused to treat him until she produced an insurance card.

At 3AM I was in a hospital with a friend who had a heart attack. I looked at the monitor, saw it was not turned on, told the doctor who snarled at me that I was a doctor wannabe. I blew - Not only doctors can read - I can - it says OFF - the man is turning blue, you jackass. (I'm not in the mood for jokes at that hour).

Last summer - walking past a room, smelled that sweet/sickening smell of someone going into diabetic shock - aide was feeding the man fruit cocktail in heavy syrup - he was a diabetic.

Before it was taken over, locals didn't call the hospital Wallkill Hosp. but rather WillKill. Jokes?? Not sure - just the thought of going to a hospital is healing to me. Just the thought and I am careful when I am using machinery. Careful to take care of my health.

I understand that an average of Only 700,000 die per year from mistakes made from doctors.

There are also many good hospitals/doctors but they are like cops and wont do anything about the deadbeats. Blue code and white code.

jmax123 read my blog view my photos
Jan 24, 2008 | 5:42 PM

I got this in my email today:

The other day, I had to go to the emergency room.

Not wanting to sit there waiting for 4 hours, I put on my old Army fatigues and stuck a patch on the pocket that I downloaded from the Internet.
When I went into the E .R., I noticed that 3/4 of the people got up and left. I guess they decided that they weren't that sick after all.

Here's the patch. Feel free to use it the next time you're in need of quicker emergency service.

(Below was a pic of a U.S. BORDER PATROL patch.)

kittykatty read my blog
Jan 25, 2008 | 9:15 AM

John, I know whereof you speak. I am one of the old-time nurses who was trained at the bedside in a hospital school of nursing. We never used to see this type behavior, but I guess it's common today - and I blame it on several things: 1)nurses not taught to care, 2) personnel so insecure they have to "show you who's boss", 3)society's descent into crude public discourse. Let me tell you, though, I've had two very difficult times with hospitals when my husband was the patient, and both were big university teaching hospitals. To resolve the issue with his broken neck, we finally transferred him to a little 90 bed hospital where he had surgery and went home a week later. The university hospital seemed incapable of deciding what to do about this broken neck and there was a lot more chaos than competence, I'll tell you that! I could write a book about the last encounter with university hospitals - I'm talking about California (the neck) and Texas (the ultimate death). You had good reason to be upset. You know, not everyone can be seen as soon as a friend or loved one wants, but their fears can be allayed by the APPEARANCE of someone actually caring whether or not you are in pain or are dying. Hope things will change. Hugs :)

BronxGirl1 read my blog
Jul 2, 2008 | 1:22 PM

I was recently in the hospital for a procedure and was treated extremely well. I almost felt like Queen for a Day. The hospital was Westchester Square Medical Center in the Bronx, I was in the A.C.U., and the nurses were extremely professional, very caring, and the really cute male nurses or assistants who took me to surgery and back were very nice, joking around and did not swing the wheel chair or gurney around wildly. All in all the experience was one you would want for something very serious. I think I will be writing to the Hospital Administrator to tell him so after hearing your horror stories. The nurses were more than professional and competent. Thank God all went well with my procedure.

John_Deutzman read my blog
Jul 2, 2008 | 4:38 PM

Bronx Girl.

I've had very psotive hospital/doctor experinces but none of them involved the emergency room. I'm sure they would appreciate hearing from you.

Sanctus read my blog view my photos
Jul 8, 2008 | 3:12 PM

Hey John and Bronxgirl. I just wanted to add that Westchester Square Hospital is one of the finest, if not the finest hospitals that I have ever been in. I've been in there in the past for some minor injuries (broken ribs and such) and my mother was in there a couple of years ago for surgery. Excellent staff, excellent security, superlative treatment! John, glad to hear that your friend did not have an actual heart attack! That is scary!

Daniel

John_Deutzman read my blog
Jul 8, 2008 | 3:26 PM

Daniel,

This happened to me around Christmas time. I reposted this blog after the latest emergency room death.

John

Sanctus read my blog view my photos
Jul 8, 2008 | 10:31 PM

Gotcha, I just noticed the date. I couldn't bear to watch that recent story. Just thinking about it makes me angry and sad. How people can witness another human suffering and not lift a finger makes me sick. I hope this really makes hospitals change their policies to help prevent such tragedies.

Daniel

John_Deutzman read my blog
Jul 8, 2008 | 11:20 PM

Down in Florida a few times I got the feeling that some of the emergency room people enjoyed making people wait and suffer...Some sort of control freak thing.

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John_Deutzman

John Deutzman, a New York native, has been working as a reporter at Fox 5 News since September of 2001. John has won 12 career Emmys and has received 28 Emmy nominations. He's known for his aggressive and at times humorous style when catching bad guys and exposing scams for the Fox 5 Investigative Unit. John's stories have resulted in arrests, businesses being shut down and dozens victims getting their money back from scam artists. Before moving back to New York, John spent 11 years in Miami, first as a sports reporter but when hurricane Andrew struck, John was thrown into news reporting and evenutally made the full time switch to news. John also had stints in Binghamton,New York and Springfield,Massachusetts
. A native of Smithtown,Long Island, John is an 11th-generation Long Islander. He describes himself as a 50/50 mix of his two grandfathers. One grandfather was a journalist who owned the town paper, the "Smithtown Messenger" and the other was one of the first cops in town who had a reputation for being tough and crazy but fair.

Member Since: 6/1/2006