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ON BEING A BRAINY BLONDE BUT KNOWING WHEN TO DUCK:

by vertigoblonde from ny ny

Last Post 2 days, 8 hours Ago


Recently, Starbucks closed its doors--( can you say "mass suicide") for EIGHT HOURS to "retrain" it's staff- in order to appease their ever dwindling customer base due to increasing prices and decreasing service that caused the coffee house giant to lose more than half it's stock value in less than a year.Home Depot has now announced that they are closing locations across the nation due to similar issues.
I have also noticed of late, just in downtown NYC alone--signs that things are seriously amiss in the corporate/retail/service industry.Barnes and Noble has closed one of it's largest locations in Manhattan on 22nd and 6th avenue. Pottery Barn has also closed a major location in Soho on Broadway. Quoting the great Aretha Franklin song "Chain of Fools"---"One of these mornings the chain is gonna break..."Well, "wake up and smell the coffee," corporate America. The "chain(s)" have broken.
American's have no more tolerance left for those companies who are more than happy to take our money for services they either don't render---or have lazy, poorly trained, arrogant, ignorant "customer service" lackeys torture customers with a seemingly never ending array of nightmares.
Next one up on stage--TIME WARNER CABLE---who monopolize the cable-tv-internet-phone services in many areas here in NYC, and who have held consumers hostage to the most blatant form of outright thievery--by offering either NO service or bad service--and then having the hubris to demand money for it!! It is akin to a pimp berating and beating a prostitute into handing over all of her money! She pays to have "support" but gets abused instead.
It's "time" that American consumers get tough with these greedy gangsters--and make them understand that it will no longer be "business as usual"......

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wnywluke read my blog view my photos
May 8, 2008 | 8:44 AM

I've been thinking for a bit about starting a blog about poor customer service at chain food establishments like TGI Fridays. I'm actually at the point where I'm shocked when they get the order correct.

jmax123 read my blog view my photos
May 8, 2008 | 9:10 AM

I don't get why Starbucks stayed in business this long... their coffee tastes really bitter to me. Thay have to mask it with syrups and creams to get the acidity out.
They should just switch to a smoother blend, like Folgers, or a Jamaican blend.
For 15 years now, I only drink coffee black. No sugar, milk, cream, syrups, or frothe; but when I tried Starbucks black, it was way to unpleasant......if it needs to be doctored up, its not good coffee.
I know some people like Starbucks, but I think they are selling an image more than anything else.
So with that and bad staff, I would like to see a company that makes better coffee buy out their stores. If that happened, I would put all my money into their stock.


Jane

Sanctus read my blog view my photos
May 9, 2008 | 11:43 AM

I actually like Starbucks' coffee black. Jane, maybe you can't take the bitterness because you're so sweet. I guess I'm bitter enough that it tastes just fine to me! Hah! For my daily espresso, however, I always go to Orens when I'm not home. The best one is on 58th street between Park and Madison, right across from the Four Seasons hotel. They have great employees who know how to treat customers well. As far as customer service in general, it is sadly lacking from most places these days. Many Manhattan businesses are closing their doors due to high lease rates and low profit margins.

Daniel

jmax123 read my blog view my photos
May 9, 2008 | 12:49 PM

Sweet, me? Thanks Dan!
The best coffee I ever had was while in Jamaica. It was so good, I was blasted on caffeine for 10 days straight there! You can buy Jamaican coffee here, but it's not the same. Maybe it's the water there? The same way you can't make Brooklyn bagels or pizza with NJ water in the dough......it just doesn't work.

Jane

scottythecomic read my blog view my photos
May 9, 2008 | 1:01 PM

Anyone that pays $4 for a coffee needs their head examined anyway.

Froggie-de-bleu read my blog view my photos
May 9, 2008 | 2:12 PM

Hey, Vertigoblonde person, just snap your fingers and tell me how much, how high, how sweet and anything else, and I'll deliver what you want, how you want it, when you want it and where you want it.

Beautiful women don't have to stand in line. Get with it, woman.

Sanctus read my blog view my photos
May 9, 2008 | 3:14 PM

Anyone who pays money to have their head examined needs a good cup of coffee.

Froggie-de-bleu read my blog view my photos
May 9, 2008 | 4:55 PM

Doesn't anyone know how to make their own coffee? Has the old lady who knew the recipe defected to Dunkin or, worse, to Star whatever? Of, even worse, has she died?

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vertigoblonde

I have been fortunate enough to have grown up with a broad spectrum of cultures and theologies-(my birth father a Cathlolic, my first step-father an Israeli Jew and my second step-father an Egyptian Muslim), which I believe gave me the opportunity at a very young age to have a deep understanding of what fuels the deep rooted passions of conflicting ideologies, and at once,realizing that ALL religions and theologies are based on one central theme in variation. Blood IS one color---no matter the color of the skin, the religious belief, nor the country of origin. We ALL bleed. But people are more concerned with the color of money, who has the better car, clothes, jewelry, home and hold no value on what is TRULY valuable. PEACE, LOVE and the FREEDOMS that many of us take for granted. On 9/11, all of the victims, no matter what their religion, financial status or culture--ALL died in a horrific manner. From the busboys at Windows on the World, to the millionaire Kantor Fitzgerald brokers, to the poor delivery guy from the deli delivering breakfast, the Bravest, the Finest, Christian, Muslim, Buddhist, Hindu, Agnostic, Atheist, Black, White, Yellow, mixed----ALL perished. Does anyone think it mattered about their status in any manner? Have people become soooo afraid and are they in sooo much denial about the effect that 9/11 truly had on their psyches that they forget that we were ALL attacked on that day and that ALL of our lives and way of life would forever be changed. Those who choose to use their democratic right to protest against our involvement in Iraq and who are making a mockery of our Military and their daily sacrifice for ALL of us---so that we may go to Starbucks, to the Mall, to a baseball game, to a movie, to be with your lover, your wife, your husband, your children, your family, to sleep a little more soundly at night-are an insult to their sacrifice---ALL because THEY can not do all of those things that we take for granted every day because they are sacrificing their lives for us and those daily pleasures to contain the cancer of terror that threatens to take those pleasures and freedoms from us. I pray that it will not be too late before all of us wake up and realize that this is NOT the sixties and that we are NOT dealing with the Vietnamese who designs on the world at large were less grandiose than those of the Fundamentalist Terrorists--who-unlike Hilter, who wanted to irradicate just the Jewish people--want to see the end of Western Civilization as we know it. The war in Iraq is about OIL some say? Well I would like to hear this ignorance being spewed when Fundamentalist Terrorists take control of these OIL reserves and these FEAR FACTOR cowards won't be able to function because of it. When you now look up LIBERAL in the dictionary it should say "see; TRAITOR

Member Since: 7/2/2007